Repair Guide
Repair Service Guide
Guidelines for fast and accurate repair service
Repair Information
- Repair quotations will be sent by email after inspection is completed.
- Depending on the product condition, inspection may take up to 3 weeks.
- We may request information regarding the operating environment or setting values.
- Sending the complete set including the controller helps identify the cause more accurately.
- Cleaning fees may apply depending on contamination inside the driver.
Contact
Repair Manager : master@hantas.co.kr
Shipping Address
6F, Hantas Building,
102 Chogwangsandan-ro, Hanam-si, Gyeonggi-do, Korea
Business Hours
Business Days 8:00 AM ~ 5:00 PM
Required Information for Repair Service
Please include the following information when sending the product for repair.
- Contact information of the person in charge (business card)
- Product S/N
- Description of defect or damage
- Additional requests or notes
Additional Information
- Repair time may be extended if required information is missing.
- Please provide detailed information such as error codes or external damage conditions.
- Requests for urgent repair service or repair reports should be specified separately.
Repair service may not be available in case of incorrect information or missing business card.